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Why We Created Open Arms Consulting & Services

A Message from Our Founder:

After working in the healthcare field for over a decade, I saw the same painful pattern: families caught off guard—confused by insurance, shocked by costs, and overwhelmed by sudden care decisions. They didn’t know what Medicare or long-term insurance would actually cover, or how expensive care really is when a loved one suffers a stroke, fall, or dementia diagnosis.

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I watched too many people make emotional, rushed choices in the middle of crisis… draining savings, liquidating assets, and navigating chaos alone.

 

That’s why we created the Financial Healthcare Plan™—a simple, personalized roadmap that helps families understand what their insurance will and won’t cover, match the right care options to their needs, and build a sustainable plan using what they already have—or with what we help them create.

 

This plan is the bridge across the canyon most families don’t even see coming. And it’s not just about money—it’s about peace of mind.

 

We educate. We guide. We walk alongside families before—or even during—a crisis. And yes, it’s always better to plan early… but it’s never too late to start.

 

Whether you’re working with a financial advisor, elder law attorney, or starting from scratch, we help fill in the gaps others leave behind.

 

Because at Open Arms, we don’t just help you find care—we help you build a future where your loved ones can focus on loving you, not stressing over how to care for you.

 

And if you’re somewhere in the middle of that journey? We’ll meet you there—and cross the bridge with you.

 

Ivan Cruz

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Our Team

What Our Clients Say

Real Client Feedback About Open Arms Consulting & Services

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Suzanne D - Lake Norman, NC

"Dad was encouraged to know that I have places to call and visit that meet his needs and is working hard to strengthen himself physically so we can get him there. Thank you for your invaluable help!"

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